Frequently Asked Questions

Everything you need to know about setting up BazzAI on your factory floor.

Onboarding & Setup

If you subscribe to the SME or Growth tiers, we can have your WhatsApp number connected, your supplier portal active, and your dashboard running within 24โ€“48 hours. The entire 14-day free pilot is designed to get you from zero to full visibility immediately.

No. Your sales team and floor managers keep using WhatsApp just as they do now. BazzAI works in the background by structuring WhatsApp messages to update order boards and trigger invoices automatically.

We just need 30 minutes with your Operations Manager to map your current workflow, and access to a WhatsApp Business Number (which we can help you set up).

Integrations & Tech

Yes. For Kenyan clients, BazzAI integrates directly with Safaricom's Daraja API (M-Pesa B2B/B2C). Incoming payments automatically mark corresponding invoices as paid in real time.

Yes. Our Growth plan includes automated KRA iTax invoice generation. You simply upload your product details and PIN, and BazzAI structures your invoices correctly for immediate filing.

Yes. We support standard CSV exports for offline accounting software, and we have direct API integrations for QuickBooks Online and Xero to keep your general ledger updated automatically.

Pricing & Contracts

We present a joint ROI review. If BazzAI has demonstrably saved you time and reduced order errors, you subscribe to our SME (KES 15,000/mo) or Growth (KES 35,000/mo) plan. If you are not satisfied, you simply walk away. No lock-in.

Yes. We operate across Africa (Nigeria, Uganda, Ghana). The SME plan is $110/mo, and the Growth plan is $250/mo. We process payments via standard cards or bank transfers for international clients.

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